Innovation: Where Is The Value?
Where is the value of innovation? If you ask business leaders to define value, you are going to get a dizzying variety of answers....
Local Government: El Paso Embraces Lean Six Sigma
Lean Six Sigma is a proven methodology used across most industries to reduce costs and improve quality and customer satisfaction. Businesses have saved hundreds...
5 Ways To Know Your Customer Better Through VOC
VOC(Voice of the Customer) is an organized practice to figure out the customer needs and fabricate it as an integral part of the system.
Election 2016 Demonstrates the Need for Accuracy
What happened in Election 2016? Many people woke up to an election result that was shocking at the least. This is not an endorsement...
Lean Six Sigma: Do You Know The Difference?
Lean Six Sigma or Lean and Six Sigma? This has always been confusing for a layman as he can hardly figure out the difference between the two.
How Lean Practices Changed the Healthcare Industry
The healthcare industry has made some great and influential developments in the past several years; and one of them is the implementation of Lean...
US Naval Academy: Making a Difference with Lean Six Sigma
Hurry up and wait! For anyone who has been in or around the military service, you are well aware of the factual nature of...
DMAIC – Five Phases of Lean Six Sigma
Any organization seeking support from Six Sigma must have a prior knowledge about how these 5 phases(DMAIC) work and what importance they hold.
Quality Improvement: Wolf in Sheep’s Clothing?
Are your intentions what you are stating? Do you want to achieve quality improvement over the long term, or are you seeking some quick...
5 Lean Principles You Can’t Do Without
The biggest goal of Lean is to eliminate waste. What was once a concept exclusive to manufacturing has now transcended to other industries, including...