The Define Phase and the Project Charter
Before process improvement even begins, special emphasis is placed on the Define phase. This is one of the steps in the DMAIC methodology. This...
Finding the Root Cause With 5 Whys
When performing root cause analysis, the main goal is to eliminate the problem once and for all using a long-term solution. While a short-term...
Defects Per Million Opportunities and How to Calculate Them
There are many reasons why organizations should empower their staff with a Six Sigma Green Belt certification. One of them is that they learn...
3 Reasons Why Six Sigma Black Belt Make for Great Leaders
A Six Sigma Black Belt is an individual who is 100% dedicated to Six Sigma. They are leaders who oversee the planning and execution...
How 5s Can Help Organize Your Life
We all live on a moment to moment basis, and what gets us through one moment to the next is our routines. Being creatures...
Six Sigma Certification: What is the Role of a Yellow Belt?
Being a Six Sigma professional is one of the best moves you can make for your career. Not only can it enhance the knowledge...
Standard Work: The Core of Continuous Improvement
In order to achieve the desired results all the time, there has to be a recipe for success. The same is true when it...
Why We Love Six Sigma (And You Should, Too!)
Six Sigma is a business improvement methodology which works consistently towards providing results with a reduced error rate of 3.14 defects per million opportunities....
Can You Set Business Goals Using Six Sigma? Yes, You Can
Six Sigma’s DMAIC technique is geared towards improving processes (in our case business goals) continuously for a successful outcome.
3 Tips to Make Customer Experience Improvement an Ongoing Effort
From polite gestures to constant follow-ups, business leaders try every possible strategy to provide a customer experience like never before.