Quality Tool: The Simple Efficiency of the 5S Tool
“That’s been one of my mantras – focus and simplicity. Simple can be harder than complex: You have to work hard to get your...
Quality Improvement: Wolf in Sheep’s Clothing?
Are your intentions what you are stating? Do you want to achieve quality improvement over the long term, or are you seeking some quick...
Social Media: Does Your Business Show You Care?
More and more, savvy organizations understand that Social Media is crucial to customer relationships. Research shows us that organizations that adopt social customer service...
Innovation: Where Is The Value?
Where is the value of innovation? If you ask business leaders to define value, you are going to get a dizzying variety of answers....
Latest article
Why Process Mapping is Essential to DMAIC and Lean Six Sigma
Process mapping is an important part of a Lean Six Sigma project as it is a way for the company to fully understand the...
The Benefits of Six Sigma for Employers and Employees
Anyone can benefit immensely from Six Sigma. This methodology has quickly become the standard for getting ahead. This is true whether organizations are looking...
Six Sigma Benefits that Help Entrepreneurs Achieve Customer Loyalty
When entrepreneurs implement Six Sigma, they can experience benefits that help them increase customer satisfaction. And when customers are consistently happy, they eventually become...
