3 Tips to Make Customer Experience Improvement an Ongoing Effort
From polite gestures to constant follow-ups, business leaders try every possible strategy to provide a customer experience like never before.
Six Sigma Certification: What is the Role of a Yellow Belt?
Being a Six Sigma professional is one of the best moves you can make for your career. Not only can it enhance the knowledge...
Innovation: Where Is The Value?
Where is the value of innovation? If you ask business leaders to define value, you are going to get a dizzying variety of answers....
The Define Phase and the Project Charter
Before process improvement even begins, special emphasis is placed on the Define phase. This is one of the steps in the DMAIC methodology. This...
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Why Process Mapping is Essential to DMAIC and Lean Six Sigma
Process mapping is an important part of a Lean Six Sigma project as it is a way for the company to fully understand the...
The Benefits of Six Sigma for Employers and Employees
Anyone can benefit immensely from Six Sigma. This methodology has quickly become the standard for getting ahead. This is true whether organizations are looking...
Six Sigma Benefits that Help Entrepreneurs Achieve Customer Loyalty
When entrepreneurs implement Six Sigma, they can experience benefits that help them increase customer satisfaction. And when customers are consistently happy, they eventually become...
