Election 2016 Demonstrates the Need for Accuracy
What happened in Election 2016? Many people woke up to an election result that was shocking at the least. This is not an endorsement...
Social Media: Does Your Business Show You Care?
More and more, savvy organizations understand that Social Media is crucial to customer relationships. Research shows us that organizations that adopt social customer service...
5 Essential Lean Six Sigma Tools
The most important factor of this methodology’s constant success are its tools, and the implementation is fruitless if Lean Six Sigma tools aren’t used.
Mistake Proofing: Poka-Yoke
In Lean Six Sigma, poka-yoke is another helpful tool, which is used for continuous improvement.The term poka-yoke is derived from Japanese.
5 Ways To Know Your Customer Better Through VOC
VOC(Voice of the Customer) is an organized practice to figure out the customer needs and fabricate it as an integral part of the system.
Case Study: Streamlining Finance in a Defense Contractor
This case study is intended to illustrate the application of Six Sigma methodology within a finance department. The case study relates directly to the...
Lean Six Sigma: Can Surgical Related Infections Be Reduced?
The second most common event with hospitalized patients is surgical site infection. It is also a major source of morbidity following surgical procedures. According...
Integrity: Lean Six Sigma Practices Raise Questions
We all know that in every professional practice, and in life, the quality of your output depends squarely on integrity and character. Lean Six...
Leaders: Are You Open to Being Influenced?
Rather a bit of a controversial question, isn’t it? Leaders are supposed to be focused, tough-minded and persistent in influencing others. We depend on...
Kaizen: Taking One Step at a Time
The concept of kaizen was introduced to bring small and consistent improvements every day, which eventually culminates to a bigger and substantial goal.