Thursday, December 12, 2019
VOC-Know your customer better

5 Ways To Know Your Customer Better Through VOC

VOC(Voice of the Customer) is an organized practice to figure out the customer needs and fabricate it as an integral part of the system.
Kaizen-Taking One Step at a Time

Kaizen: Taking One Step at a Time

The concept of kaizen was introduced to bring small and consistent improvements every day, which eventually culminates to a bigger and substantial goal.
Mistake Proofing Poka-Yoke Achieving Perfection

Mistake Proofing: Poka-Yoke

In Lean Six Sigma, poka-yoke is another helpful tool, which is used for continuous improvement.The term poka-yoke is derived from Japanese.
quality improvement, six sigma, lean six sigma, quality, sixsigmafocus.com

Quality Improvement: Wolf in Sheep’s Clothing?

Are your intentions what you are stating? Do you want to achieve quality improvement over the long term, or are you seeking some quick...
lean six sigma, healthcare, innovation, six sigma focus

Lean Six Sigma: Can Surgical Related Infections Be Reduced?

The second most common event with hospitalized patients is surgical site infection. It is also a major source of morbidity following surgical procedures. According...
leaders, influence, six sigma, leadership, six sigma focus

Leaders: Are You Open to Being Influenced?

Rather a bit of a controversial question, isn’t it? Leaders are supposed to be focused, tough-minded and persistent in influencing others. We depend on...
us naval academy, lean six sigma, news, military, six sigma focus

US Naval Academy: Making a Difference with Lean Six Sigma

Hurry up and wait! For anyone who has been in or around the military service, you are well aware of the factual nature of...
social media, six sigma focus

Social Media: Does Your Business Show You Care?

More and more, savvy organizations understand that Social Media is crucial to customer relationships. Research shows us that organizations that adopt social customer service...
integrity, six sigma focus, healthcare

Integrity: Lean Six Sigma Practices Raise Questions

We all know that in every professional practice, and in life, the quality of your output depends squarely on integrity and character. Lean Six...
Six Sigma Brainstorming-Put Your Thinking Caps On

Six Sigma Brainstorming- Put Your Thinking Caps On

Six Sigma Brainstorming is invaluable and beneficial, and a company is highly advised to perform it every once in a while to produce and assemble ideas.

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Standard Work: The Core of Continuous Improvement

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What is Value Stream Mapping and What Are Its Benefits?

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8 Tips for Building a Culture of Continuous Improvement

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